One person reads every message. Write to admin@areyoufaster.com about anything to do with personent: a problem, a question, or something you would like it to do. There is no phone line, no live chat and no ticket system.
Keeping a copy of your data
Everything you record lives only on your phone, and we hold no copy. In Settings, use Back up to save a backup file wherever you choose. Set a passphrase and the file is encrypted before it is written. Do this before you change or reset your phone.
Moving to a new phone
Install personent on the new phone, then in Settings use Restore from a backup and pick the file you saved.
Reminders are not arriving
Reminders are scheduled by your phone, not sent from a server, so personent needs permission to send notifications. Check it in your iPhone's Settings, under Notifications, and check that any Focus you use lets personent through.
App Lock
Turn on App Lock and personent asks for Face ID, Touch ID or your passcode before it opens.
Deleting everything
You can erase everything from within Settings, or delete the app, and its data goes with it. The app sends us nothing, so there is nothing we hold to delete.
Refunds
personent is bought through Apple, so Apple handles refunds: reportaproblem.apple.com.
Android
personent is not on Android yet. Email us and you will be told once, when it is. What happens to your address.
Privacy
The app collects nothing. The privacy policy sets out exactly what that means.